Terms of Service

Last Updated: December 2024

Agreement to Terms

By accessing and using PetMatch.ai, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

Description of Service

PetMatch.ai is an AI-powered platform that helps prospective dog owners find suitable dog breeds based on their lifestyle, living situation, and preferences. We provide:

  • Interactive breed matching quizzes for different ownership situations
  • Personalized dog breed recommendations with compatibility scores
  • Comprehensive breed information and characteristics
  • Premium features including detailed reports and advanced matching

User Accounts

Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, abusive, or illegal activities.

Subscription and Payment Terms

Free and Premium Plans

PetMatch.ai offers both free and premium subscription plans with different features and access levels.

Payment Processing

  • All payments are processed securely through Stripe
  • You authorize us to charge your payment method for all fees
  • Prices are subject to change with 30 days notice
  • All fees are non-refundable except as required by law

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Use of Service

Acceptable Use

You agree to use PetMatch.ai only for lawful purposes. You will not:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to scrape or extract data
  • Harass, abuse, or harm other users
  • Impersonate others or provide false information

Disclaimers and Limitations

No Guarantee of Perfect Match

While we strive to provide accurate breed recommendations, PetMatch.ai's suggestions are for informational purposes only. We do not guarantee that any recommended breed will be a perfect match. Prospective dog owners should conduct their own research and consult with breeders, shelters, and veterinarians before adopting.

Service Availability

We provide the service "as is" without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure access to our platform. We reserve the right to modify or discontinue features at any time.

Limitation of Liability

To the maximum extent permitted by law, PetMatch.ai shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the service, including but not limited to damages from adopting an unsuitable dog breed.

Intellectual Property

All content on PetMatch.ai, including text, graphics, logos, algorithms, and software, is the property of PetMatch.ai or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Content

When you post reviews, comments, or other content on PetMatch.ai, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content in connection with our service.

You retain ownership of your content and are responsible for ensuring it does not violate any third-party rights or applicable laws.

Privacy

Your use of PetMatch.ai is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Arbitration

Any disputes arising from these Terms or your use of PetMatch.ai shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

Changes to Terms

We may revise these Terms at any time. We will notify users of material changes via email or through a notice on our website. Your continued use of PetMatch.ai after changes become effective constitutes acceptance of the revised Terms.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@petmatch.ai

Website: petmatch.ai