Privacy Policy

Introduction

At PetMatch.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered dog breed matching platform.

Information We Collect

Personal Information

• Name and email address (when you create an account)
• Profile information you provide
• Payment information (processed securely through Stripe)

Quiz and Matching Data

• Your responses to our breed matching quizzes
• Lifestyle preferences and living situation information
• Previous pet ownership experience
• Breed preferences and compatibility results

Usage Information

• Pages visited and features used
• Time spent on the platform
• Device and browser information
• IP address and general location data

How We Use Your Information

We use the information we collect to:

• Provide personalized dog breed recommendations based on your lifestyle
• Improve our matching algorithm and quiz questions
• Process payments for premium features
• Send you important updates about your account and matches
• Respond to your support requests and inquiries
• Analyze usage patterns to improve our services
• Prevent fraud and ensure platform security

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third parties who help us operate our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information, including encryption, secure server infrastructure, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@petmatch.ai

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. You can control cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.

Children's Privacy

PetMatch.ai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

If you access PetMatch.ai from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our service, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: